Privacy Policy

1. Introduction

EquitableCommonsLane ("we," "our," or "us") is dedicated to maintaining your privacy. This Privacy Policy outlines the manner in which we gather, utilize, disclose, and protect your information whenever you access our website equitablecommonslane.sbs or utilize our yacht charter offerings.

Your usage of our services implies your agreement to the data handling methods detailed in this policy. This policy adheres to privacy laws inclusive of the Personal Information Protection and Electronic Documents Act (PIPEDA) along with other pertinent Canadian privacy statutes.

2. Information We Collect

2.1 Personal Information

We acquire personal information that you knowingly supply to us when you:

• Reserve a yacht charter
• Reach us via our website or telephone
• Enroll in our newsletter
• Complete questionnaires on our site
• Engage in research or offers

The collected details may consist of:

• Contact details (name, email, phone number, postal address)
• Financial details (handled securely by third-party services)
• Yacht charter selections and stipulations
• Alternatives for emergency communication
• Health or dietary specifics (as furnished)

2.2 Automatically Collected Information

Automatically collected device and usage information when visiting our site includes:

• Geolocation and IP details
• Web browser details and versions
• Record of page visits and duration on our website
• Source website details
• Device specifics (model, screen dimensions, etc.)

2.3 Cookies and Monitoring Technologies

Cookies and alike tracking systems are employed by our website to improve your online experience. Through these technologies, it allows us to:

• Memorize user preferences
• Study site usage and functionality
• Furnish tailored content
• Augment our services

Cookie preferences can be managed through your browser's settings or our cookie consent pop-up.

3. How We Use Your Information

The purposes under which we use the collected information are as follows:

• Service Provision: To facilitate yacht charter services, manage reservations, and maintain communication regarding your services
• Customer Care: To handle inquiries and provide support
• Transaction Management: To complete financial transactions and manage invoices
• Safety and Reliability: To guarantee the secure conduct of our operations and protect against deceit
• Marketing: To send promotional materials and news (with your approval)
• Website Enhancement: To analyze visitor behavior and boost website functionality
• Adherence to Law: To ensure compliance with the law and legal processes

4. Disclosure and Sharing of Information

Your personal data is neither sold, exchanged, nor leased to external parties. We may disclose your personal details in these situations:

4.1 Service Partners

We share details with reliable third-party service collaborators who facilitate payment processing; website management and upkeep; email promotions; analytics and performance observation; and customer assistance.

4.2 Lawful Obligations

Your personal details may be revealed if mandated by legal obligations or in the course of judicial processes, subpoenas, crises, or investigations into probable fraudulent or illicit activities.

4.3 Corporate Transactions

In ventures such as mergers, acquisitions, or business asset sales, your details might be disclosed as a component of the business transfer.

5. Data Protection

We implement suitable technical and organizational protocols to shield your personal details from unauthorized access, modification, revelation, or destruction. These protocols are encrypted data transfer, secure servers, controlled entry, periodic audits, and workforce training.

No electronic storage or data transit method is entirely secure. We are unable to guarantee absolute protection of your personal details.

6. Retention of Data

We retain your personal information for as long as needed to fulfill the purposes it was collected for or as demanded by law. The typical periods of retention include:

• Charter reservations: 7 years for taxation and legal reasons
• Communications relating to marketing: until unsubscription or deletion
• Analysis of website: 26 months
• Customer help: 3 years following the last interaction

7. Rights and Preferences

These rights encompass the ability to access, correct, erase (within legal limits), port data, refuse marketing, and oversee cookies. Contact us using the details below to exercise these rights.

8. Third-Party Services

8.1 Google Analytics

Google Analytics is utilized to analyze the usage of the site. Opt-out via the Google Analytics Opt-out Browser Extension.

8.2 Social Platforms

Our site may include links to social media with their distinctive privacy protocols.

8.3 Payment Services

All transactions are managed by external processors adhering to PCI DSS standards.

9. International Data Transfer

Your personal data could be transmitted to and processed in territories beyond Spain. We enforce safeguards corresponding with applicable privacy legislation.

10. Children’s Privacy

Our provisions are not focused towards children under 13, and we do not knowingly collect their data. If you suspect a minor has provided data, contact us promptly.

11. Policy Updates

We reserve the right to update this Privacy Policy in line with new practices or lawful requirements. Amended policies will be announced on this webpage, emailed to registered users, or displayed through a notice on our website. Continued interaction past the effective date signifies consent.

12. Contact Points

For inquiries regarding this Privacy Policy or our data handling practices, get in touch:

13. Compliance with Regulations

We abide by advertisement user consent regulations. Modify your cookie/tracking preferences anytime via our cookie configuration.